We currently have an exciting opportunity for an Applications Engineer, partnering with our sales team and providing our worldwide customer base with pre and post installation technical and application support, user training and when required, troubleshooting.

Main responsibilities include:-
• Work with customers and the sales team to develop intercom system design
   for customer applications

• Provide technical support and assistance for trade shows and customer
   demonstrations

• Provide technical input for preparation of marketing material.

• Provide pre- and post-sales product training including generating training
   material if required

• Provide technical assistance and on-site commissioning for new installations

• Provide phone and onsite support for existing systems

• Maintain productive relationships with service department for customer repairs;
   engineering department (both hardware and software) for problem resolutions
   and product beta testing; and product management for new product design

Suitable applicants will have experience working in the Broadcasting or Live Performance industry or other “Mission Critical” environment in a technical support role.

Holding a Bachelor’s of Science degree in Electronics or a related field of study from a 4-year college or technical school; or equivalent combination of education and experience plus 4 years of related experience

A self starter, who is comfortable working un-supervised, you will be a logical thinker with proven trouble shooting skills. You will be an excellent communicator able to train users, and resolve problems with customers in a calm and professional manner.

This role will require a high level of both domestic and international travel, often at short notice.

Benefits
We offer a full benefit packet including medical, dental, vision, short and long term disability insurance, life insurance and a matching 401K plan.