Support Contacts

Feel free to contact Clear-Com by phone or email if you require support on any of the following:

Pricing, Availability, Order Progress, Spare Parts, Product Issues and Shipping Issues:

The Americas and Asia Europe, Middle East and Africa
Tel: +1.510.337.6600 or
          1.800.462.HELP (4357)
Menu option 1
Hours: 8:00am-5:00pm Pacific Time
Tel: +44 1223 815000
Hours: 8:00 am- 5:00 pm GMT
Email Email

Technical Questions, Product Problems, Application Assistance and Configuration Help:

The Americas and Asia Europe, Middle East and Africa
Tel: +1.510.337.6600 or
          1.800.462.HELP (4357)
Menu option 2
Hours: 8:00am-5:00pm Pacific Time
Tel: +49 40 853 999 700
Hours: 8:00am- 8:00pm Central European Time
Email Email

Repair Pricing and Repair Status:

The Americas and Asia Europe, Middle East and Africa
Tel: +1.510.337.6600 or
          1.800.462.HELP (4357)
Menu option 2
Hours: 8:00am-5:00pm Pacific Time
Tel: +49 40 853 999 700
Hours: 8:00am- 8:00pm Central European Time
Email Email

For web-based bookings and repairs in Europe, Middle East and Africa please click on the following link and have your client name and password ready.  EMEA Support

For Returns for Repair for Americas and Asia please download the Return Information Form (RIF.pdf) and (RIF.xls), fill out the details and email it to Support@clearcom.com. You will receive an email notification, once your request has been processed, informing you of the Returns Authorization Number (RA) and details of how to return the item.

Global User Support

Let us know how we are doing.
Click here for the Clear-Com Feedback Form