Clear-Com Support

How can we help?

Technical Questions
Try our Clear-Com Solution Finder knowledgebase of FAQs, resolutions to problems, and "How do I...?"  Information was provided by expert Clear-Com product and technical teams and customers like you. 

Technical, Service and Repair Issues
Find your regional Support Contact here.  Or submit a question online, and a member of the Technical Support staff will respond within 24 hours.

Running EHX or ECS on PCs with Windows 10 Anniversary Edition
Do you plan to update your PC with Microsoft's Windows 10 Anniversary Edition? Please download the attached bulletin regarding Eclipse or Eclipse HX Configuration Software running on PCs with Windows 10. Download instructions now.

Product Warranty and Support Policies
Clear-Com's Standard Limited Warranty: what's covered and for how long?  Click here to locate Clear-Com's Warranty and Support Policies.

Extending the Warranty Protection Plan on Clear-Com Products
You can purchase a 1-or-2-year extended warranty on your Clear-Com product(s) at any time.*
An Extended Warranty carries the same terms and conditions as the Standard Limited Warranty. Please contact your Regional Sales Manager for more detail about extending your warranty.

*Certain restrictions apply

Spare Parts
Download our published spare parts list to learn what spare parts are available for purchase:  XLS, PDF

Technical Training
Clear-Com offers a wide range of training classes on communication technologies and product-specific operations.  Training can be delivered at Clear-Com College (Alameda, CA - USA), Clear-Com Academy (Cambridge, UK), Clear-Com Think Academy (Poway, CA - USA), or customized for delivery at your site with your equipment.  Some classes may qualify for CTS© RU credits.  For more information on topics, scheduling, and pricing, contact us a at: TechnicalTraining@clearcom.com.