Technical Support

To ensure complete and timely support to its customers, Clear-Com’s User Support Center is staffed by qualified technical personnel. Telephone and email technical support is offered worldwide by the User Support Center.

The User Support Center is available to Clear-Com’s customers during the full course of their warranty period. Telephone support during the warranty period will be offered at no charge between 09:00 and 17:00 according to the customer’s local time zone.

In addition, for customers who purchase an Extended Warranty or Service Contract, 24-hour customer support is offered immediately upon purchase of such agreement. For more information, contact your authorized dealer, distributor, or sales representative.

Instructions for reaching Clear-Com’s User Support Centers are given below.

 

Americas and Asia-Pacific Headquarters California, United States

Tel: +1.510.337.6600

Email: CustomerServicesUS@clearcom.com

 

Europe, Middle East, and Africa Headquarters Cambridge, United Kingdom

Tel: +44 1223 815000

Email: SalesSupportEMEA@clearcom.com

 

Canada Office Quebec, Canada

Tel: +1 (450) 653-9669

 

China Office Beijing Representative Office Beijing, P.R.China

Tel: +8610 65811360 / 65815577

 

Once the standard warranty period has expired, the User Support Center will continue to provide telephone support if you have purchased an Extended Warranty or Service Contract. In these cases, you will have access to telephone support 24 hours per day, 7 days per week.