Updating the Software

Any beltpacks, Remote Stations and Speaker Stations that are connected to the Main Station are automatically updated. The units remain non-functional for approximately 5 minutes while they are updated.

To update the software:

1. After downloading the software update, copy the update to a USB memory stick.

Note: If you are updating from HelixNet 3.0 to HelixNet 3.1 or later, you must update the .ccb file before you update the .ubifs file.

2. Insert the memory stick into the USB 2.0 (A) connector. See table in Main Station/Remote Station: Front panel

3. In Menu mode, select Administration and then Software.

4. From the third menu, select Update.

5. The fourth menu displays the new software version information on the USB memory stick. To start updating the Main Station with the new software, press the rotary control.

The process of updating the software takes several minutes. Please wait while all connected devices are updated. The following system messages are displayed during the process:

Loading image

Erasing flash

Writing to flash

Verifying flash

Successful

Note: Do not remove the USB memory stick from the Main Station until the software update is completed, including the update to any connected devices.

	Do not turn off the power to the Main Station during the software (firmware) update. Turning off the power can damage the device.

 

Note:

The Main Station resets automatically. You are not required to restart the Main Station. To check that the software upgrade was performed successfully, see Viewing the current versions of the software.