Virtual Clients - Priority Channels

Priority channels are available for Agent-IC and Station-IC.

Priority channels allow a virtual client user to dim/duck certain channels while a higher priority channel is talking. Channel priority is indicated by purple bars on the keyset. To change priority level (if configured to be user-adjustable), press the center of the keyset (long press).

4 priority levels; Low, Medium, High, Highest
Adjust and set channel priorities on the virtual client or from the LQ
Lock the priority level for channels (the virtual client user cannot change priorities)
Priorities are set on a per channel (keyset) basis
Default setting is Not Set

To lock channel priorities from the LQ CCM you must:

Set the channel priorities on the role
Assign a default (fixed) role to the virtual client account

When the virtual client user next signs into their account, the priorities on channels are locked according the LQ configuration.

How to set priority channels

These instructions assume that you already have your virtual client accounts set up.

In the CCM, navigate to Roles.
Select the required role.
Select the channel. Select Priority: level.
Repeat for each channel you wish to set a priority level for.

If you want to lock priority levels (the virtual client user cannot change priorities) you must assign a Default Role to the client account.

Navigate to Accounts.
Select the account that will use this role.
Select Default Role and click the blue check mark.

If you do not fix a default role to an account the virtual client user that takes this role will receive the CCM priorities on connection but will be able to change priority levels at will. See below for details.

LQ or client side control of priority channels?

Role assignment	Low, Medium, High or Highest priority level in LQ CCM	Priority level Not Set in the LQ CCM
Default Role (fixed)	CCM settings take precedence. Priority settings are locked on the virtual client.	The virtual client user sets priorities. In this case, the user's priorities persist on the role. If the role is changed, the user loses their priority settings.
Default role is not set in the LQ CCM, the virtual client user selects a role on login	CCM settings are applied on connection. The virtual client user can change priorities as they choose. If they log out and log in again, the CCM settings are reapplied.	User chosen priorities persist across role changes and system disconnects.

Attenuation (ducking/dim level)

The dim level applied when a talker talks is relational. For example, when a talker talks on a channel with priority highest, audio on a channel with priority low is ducked by 40 dB.

	Low	Medium	High	Highest
Low	0	-10 dB	-20 dB	-40 dB
Medium	-10 dB	0 dB	-10 db	-20 dB
High	-20 dB	-10 dB	0 dB	-10 dB
Highest	-40 dB	-20 DB	-10 dB	0