James Schaller joins company, Michael Rucker receives promotion
ALAMEDA, CA, OCTOBER 1, 2009 ─ Clear-Com Communication Systems, a Vitec Group brand and a premier manufacturer of professional intercom systems, continues its commitment to providing its customers with the highest caliber of sales service and support with two key changes to its U.S. sales organization. Michael Rucker, formerly the company’s Regional Sales Manager, Central Region, has been promoted to Senior Sales Manager, Central Region. Meanwhile, James Schaller has joined Clear-Com as its new Regional Sales Manager, Northeastern Region.
With the introduction in recent years of such technologically innovative intercom solutions as the Concert software-based intercom, FreeSpeak and Tempest2400 digital wireless intercoms and the Hybrid Time-Divisional Multiplexing (TDM) Intercom/IP Server Network, Clear-Com has experienced a rapid increase in its customer base. Rucker and Schaller will play critical roles in maintaining and further strengthening this success in the U.S.
“At Clear-Com, we require our sales staff to have a deep understanding of the most advanced technology on the market, so that they are well-equipped to provide guidance to any customer,” says Bob Boster, Clear-Com Director of Sales for the Americas and Asia Pacific. “Michael and James exemplify this expectation ─ their customers feel confident in the support they receive and are always the first to know about innovations in digital intercom system technology. They also have excellent reputations with the dealers, system integrators and customers in their respective regions. We’re pleased to welcome James to the team and happy to see Michael embrace his new role.”
Rucker, who moves from his position as Regional Sales Manager to Senior Sales Manager, Central Region, joined Clear-Com in 2002 with more than 15 years of experience in the sale of broadcast equipment. Building upon his previous responsibilities, Rucker will now oversee the activities of additional sales managers across the country. As Clear-Com continues to expand its team based on increased sales wins, Rucker will be responsible for training new hires, expansion into new markets and assisting with the coordination of regional trade show efforts. He will also offer a second level of sales support to existing Regional Sales Managers.
“After working with Clear-Com for the past seven years, I have seen firsthand the technological edge we provide with our products in the industry,” says Rucker. “In my new role, I will continue to strengthen Clear-Com’s position with our dealers and system integrators, as well as work internally to further build our ever-growing sales team. I’m eager to delve into this exciting new phase in my career with the company.”
Schaller comes to Clear-Com from CoachComm, where he was responsible for supporting the Clear-Com team as a third-party vendor with Tempest2400 digital wireless intercom sales. In his new position, he will draw upon his previous sales management experience in the region to build upon Clear-Com’s current roster of sales partners, fostering new relationships as well as working with current corporate and network customers.
“I have had the pleasure of working with the Clear-Com team previously on Tempest2400 sales, and was very impressed with their dedication to customers and endless pursuit of innovation in digital wireless communications technology,” says Schaller. “I look forward to providing current and prospective Clear-Com customers with the high level of customer service they have come to expect from the company, as well as continuing to expose them to Clear-Com’s high-performance intercom communications solutions.”
Prior to CoachComm, Schaller honed his wired and wireless intercom sales and system design skills at ASG/Systems Wireless. Other industry brands where he has worked include Sanken, KRK, Brainstorm and George Massenburg Labs. He brings to the table previous experience in video and audio production for TV, film and live performance, offering customers a knowledgeable understanding of production workflows and the key benefits of Clear-Com solutions.