Setting Up Gen-IC Linking

You can link different Gen-IC subscriptions to increase the capacity of your intercom system. One subscription is designated Link-Master, and can link to up to five Link-Member subscriptions sharing the configuration of Roles, Channels and Accounts from the Link Master. For example, if you link two subscriptions of eight users, the link group has 16 users.

Note:You can only link Gen-IC subscriptions of the same level, for example Premium with Premium or Essential with Essential. It is not possible to link Premium with Essential. Linked Subscriptions can have different duration.
Note:All Gen-IC subscriptions are Link Master by default.

If you link an LQ to your Gen-IC link group, your link group has the same connectivity as your on-premise LQ. For example, 2-wire audio, 4-wire audio, GPIO Controls, SIP calls, and I.V. (/IVC) Direct.

  1. To add a subscription to an existing Link-Master subscription, navigate to Device > Linking and select the subscription to link as a Link-Member. In this example, it is Gen-IC 3.

  2. Change the Link-Group Role from Link Masterr to Link Member.

  3. From the Select Link-Master drop down, select the Link-Master subscription to link to. In this example, it is Gen-IC 2.

  4. A slot is automatically selected for the device. Optionally, you can select a different slot.

  5. Select Apply Changes. The subscriptions are now linked and sharing the configuration of Roles, Channels and Accounts from the Link Master.