Software Application

Audio Settings

Assignment to any operating system audio input and output

Audio test capability for computer audio

Audio level meters

Far-end Silence Suppression

Echo Cancellation

Audio Controls & Indication

Talk/Listen indication and level meter

Talk/Listen master mute

Listen level per key/keyset

Master level & balance by operating systems

Eclipse

Host Connection Profiles: 2

Keysets: 23

Assignable: Talk, Listen and Controls in EHX

Talk/Listen: Tap to latch (if allowed), push for momentary

Call signal: Initiation and indication

Tally Indication: Audio Presence, In-Use, Panel/Client Connected

Reply key: 1 – Shows incoming Point-to-Point talk for immediate response.

Hidden by default, pops up and provides operating system notification

Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin

System Minimum Requirements

Host Intercom System

Eclipse: 12.1+* with E-IPA (or IVC-32)

Windows

Version: 8 (min), 10+ (recommended)

Computer and processor: 1.6GHz, 2 core (min)

Memory: 4.0GB RAM (min)

Hard disk: 3.0GB (available)

Display: 1024 x 768 (min)

MacOS

Version: 10.14 (min), 10.16+ (recommended)

Computer and processor: Intel Duo Core Processor (min), Apple M1

Memory: 4.0GB RAM (min)

Hard disk: 1.5GB (available)

Display: 1280 x 800 (min)

Audio

Eclipse:

Audio Encoding: G.722 – Fixed Wideband 7kHz within 64kbit/s

Frequency Response: 50Hz-7kHz

Frequency Response is additionally filtered depending on use

*Please contact your Clear-Com representative for use with older Eclipse versions.

Latency

Windows

Station-IC to 4-wire: LAN 85ms, WAN 92ms, Internet 117ms

4-wire to Station-IC: LAN135ms, WAN 158ms, Internet 216ms

Station-IC to Station-IC: LAN 220ms, WAN 245ms, Internet 333ms

MacOS

Station-IC to 4-wire: LAN 109ms, WAN 115ms, Internet 145ms

4-wire to Station-IC: LAN 85ms, WAN 107ms, Internet 177ms

Station-IC to Station-IC: LAN 185ms, WAN 205ms, Internet 305ms

MacOS

Station-IC to 4-wire: High 109ms, Balanced 109ms, Low 109ms

4-wire to Station-IC: High 77ms, Balanced 96ms, Low 137ms

Station-IC to Station-IC: High 171ms, Balanced 177ms, Low 183ms

Network Specifications (Version 1.1+)

Network Protocols

Ethernet IPv4 – Unicast Audio and Control
Layer 3 – IP Routable
DNS – Domain Name Server
HTTP – License Transfer
HTTPS – Optional Usage Data / Diagnostic Service
IVP – Proprietary Intercom Audio and Control
G722 – Audio Codec for Eclipse IPA/IVC
Opus – Audio Codec for LQ
WavPack – Audio Codec for LQ in HelixNet Link Group
AES-128 – Audio and Control Encryption
Network Connectivity: Ethernet, Wi-Fi, 3G, 4G, LTE (as available on device)

Network Ports

Unicast:
Port 443 TCP – Optional Usage Data to Diagnostic Service
Port 6001(configurable) TCP – System Management to/from Station-IC
Port 6001(configurable) UDP –IVP Audio Streams to/from Station-IC
Port 8080 TCP – Online Licensing Activation to/from CodeMeter

Multicast:

No multicast ports are used for Agent-IC

Endpoint Resource Use:
Eclipse: 1 port on IPA/IVC card

Bandwidth:
Eclipse:
140 kbps from Eclipse to Station-IC
140 kbps from Station-IC to Eclipse
With Far-end Silence Suppression & bidirectional Forward Error Correction

Network Jitter Tolerance

Eclipse:
Station-IC Rx: LAN: <=160ms, WAN: <= 400ms, Internet: <= 600ms
E-IPA Rx: (Configurable) LAN: <=12ms, WAN: <= 120ms, Internet: <= 200ms