Product Support & Repair 

North, Central and South America

North, Central and South America

For Technical Support

Location: Alameda,CA

Tel: +1.510.337.6600 or
1.800.462 HELP (4357) Menu option 2

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Search For Solutions

For Repair Services

Location: Alameda,CA

Tel: +1.510.337.6600

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Repair Request

For Sales & Order Support

Location: Alameda,CA

Tel: +1.510.337.6600 Menu option 1

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Sales And Order Request

Europe, Middle East, and Africa

Europe, Middle East, and Africa

For Technical Support

Location:Hamburg,Germany

Tel: +44 1223 815027 or
+49 40 853 999 700

Hours: 8:00am – 8:00pm CET

Email:

Search For Solutions

 

For Repair Services

Location: Hamburg,Germany

Services: Repairs & Technical Support

Tel: +49 40 853 999 700

Hours: 8:00am – 8:00pm CET

Email:

Submit Repair Request

For Sales & Order Support

Location: Cambridge,UK

Tel: +44 1223 815000

Hours: 8:00 am – 5:00 pm GMT

Email:

Submit Sales And Order Request

Asia-Pacific

Asia- Pacific

For Technical Support

Location: Singapore

Hours: 8:30am – 5:00pm SGT

Email:

Search For Solutions

 

For Repair Services

E&E Services PTE LTD (APAC, except mainland China)

Location: Singapore

Services: Repairs Only

Tel: +65 6501 7977 (Services Main Line)

Hours: 8:30am – 6:00pm SGT (Weekdays)

Email:   (Services Coordinator Contact)

Submit Repair Request

For Sales & Order Support

Asia-Pacific

Location: Alameda,CA

Tel: +1.510.337.6600 Menu option 1

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Sales And Order Request

China

China

For Technical Support

Location: Singapore

Hours: 8:30am – 5:00pm SGT

Email:

Search For Solutions

 

For Repair Services

Instec-China (for mainland repairs only)

Location: Beijing, China

Services: Repairs Only

Tel: +86 10 82842233

Hours: 8:30am – 5:30pm CST

Email: 

Submit Repair Request

For Sales & Order Support

China, Hong Kong, Macao

Location: Beijing, China

Tel: +86 10 59002608

Hours: 8:30am – 6:00pm CST

Email:

Submit Sales And Order Request

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