Product Support & Repair 

North, Central and South America

North, Central and South America

For Technical Support

Location: Alameda,CA

Tel: +1.510.337.6600 or
1.800.462 HELP (4357) Menu option 2

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Search For Solutions

For Repair Services

Location: Alameda,CA

Tel: +1.510.337.6600

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Repair Request

For Sales & Order Support

Location: Alameda,CA

Tel: +1.510.337.6600 Menu option 1

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Sales And Order Request

Europe, Middle East, and Africa

Europe, Middle East, and Africa

For Technical Support

Location:Hamburg,Germany

Tel: +44 1223 815027 or
+49 40 853 999 700

Hours: 8:00am – 8:00pm CET

Email:

Search For Solutions

 

For Repair Services

Location: Hamburg,Germany

Services: Repairs & Technical Support

Tel: +49 40 853 999 700

Hours: 8:00am – 8:00pm CET

Email:

Submit Repair Request

For Sales & Order Support

Location: Cambridge,UK

Tel: +44 1223 815000

Hours: 8:00 am – 5:00 pm GMT

Email:

Submit Sales And Order Request

Asia-Pacific

Asia- Pacific

For Technical Support

Email:

Search For Solutions

 

For Repair Services

Instec-China(for mainland repairs only)

Location:Beijing,China

Services:Repairs Only

Tel:+86 1082 8422 33

Email: Lu Lin

Submit Repair Request

For Sales & Order Support

China Only

Location: Beijing,China

Tel: +86 10 59002608

Email: Sally Wang

Submit Sales And Order Request

DPS – Hong Kong (for all of Asia/APAC-repairs)

Location: Hong Kong

Services: Repairs Only

Tel: +85 2 26 02 32 78

Email: Ricky Li

Submit Repair Request

Asia-Pacific

Location: Alameda,CA

Tel: +1.510.337.6600 Menu option 1

Hours: 8:00am – 5:00pm US Pacific Time

Email:

Submit Sales And Order Request

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