EHX Configuration Software
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EHX Configuration Software

EHX Configuration Software

EHX Configuration Software (EHX)

  • Online and offline configuration changes
  • Non-intrusive configuration downloads allow system changes without disruption
  • Client/Server operation enables multiple administrators to configure the system
  • Central configuration of a single Eclipse HX matrix or a complete network of intelligently linked Eclipse HX matrices
  • 4 levels of secure system management access: Guest, User, Local, Admin
  • Logic Programming for conditional changes to intercom operation
  • Remote monitoring supervision of intercom panels and FreeSpeak beltpacks
  • Comprehensive range of communication modes: IFB, Group, Conference, ISO, etc.
  • System health monitoring and diagnostic logging, live telemetry display from FreeSpeak beltpacks and transceivers
  • Secure access for IP connected Agent-IC mobile clients
  • Integrated with Dynam-EC for online assignment
  • Configuration of multi-function operator panels with multiple shift pages, interlocked keys, Reply keys, etc.
  • N+1 card redundancy on E-IPA cards to back up primary cards in a frame
  • LAN connection & SPMTE 2022-7 network redundancy
  • Layer 3 (Network) support for connectivity with AES67 endpoints
  • 2x10 Touch Role-based workflow support
  • Support for NMOS IS-04 and IS-05
  • 320 beltpacks on an Eclipse frame
  • SIP connectivity direct on E-IPA Card
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Item Code

EHX

Technical Specifications Left
Recommended PC Requirements for Hosting EHX
 
Operating Systems

Windows 11 - Preferred 
Windows 10 - 21H2 or newer
Windows Server 2025 - Preferred 
Windows Server 2022 

 
Memory

16GB 

Technical Specifications Right
CPU

Intel i7 10th generation or equivalent

 
GPU

Dedicated GPU for large network systems

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Why Choose Trilogy Mercury?

Flexible Architecture with Seamless Integration

Mercury by Trilogy is built for long-term adaptability, offering native interoperability with SIP/VoIP and legacy systems to protect your existing investments. Its modular design supports system expansion as your needs evolve, while Mercury Interface and Communicator Units provide 64 dynamically allocated IP audio channels per host. These channels enable simultaneous, enterprise-wide communication across globally distributed networks—ensuring your teams stay connected, wherever they are.

Scalable Communication for any Scenario

Mercury supports point-to-point, group, and conference calls, offering flexible communication options for diverse needs. When deployed on multicast-enabled networks, Mercury enables efficient bandwidth usage for large-scale conferencing with hundreds of users. It also allows IP audio channels to be reserved for static audio trunks or emergency communications, ensuring reliability when it matters most.

Retail Warehouse Communications

Cashiers, Operations and the Warehouse are all connected via an IP network on which audio can be delivered. At Customer Checkout, cashiers POS stations are outfitted with Trilogy Virtual panels. Labeled with key personnel throughout the retail store, a cashier can contact anyone quickly and efficiently. The virtual panels are managed through a Trilogy MIU device in the Operation Team’s control room. There, users can communicate with other team members using the virtual panel on their PCs. An LQ-4W2 IP interface allows a connection to the Warehouse where pickers use a DX410 wireless system to roam throughout the RF coverage area to gather product and deliver it to the customer at the front of the store.

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