Agent-IC Mobile App for LQ Series

Agent-IC Mobile App for LQ Series

Mobile App for Remote Intercom Access

  • Turns smartphone or tablet devices and select wearables into fully-featured mobile user panels
  • Connects over Wi-Fi, 3G, 4G and LTE networks
  • Up to 48 clients with a network of local and remote LQ devices
  • Pre-configured user accounts with floating license allocation
  • Unique channel configuration for each Agent-IC client
  • Free app download via Apple iTunes or App Store for iOS devices or via Google Playstore for Android devices
  • Version 8.0 or higher for iOS; Version 5.0 or higher, including select wearables for Android

New Release:

Version 2.5 allows up to 24 keys on I-Pad devices with a screen size larger than 10″ – these models are noted below:

  • iPad Pro (10.5 inch & 12.9 inch versions)
  • iPad Air  3rd Generation
  • iPad 7th Generation
Item Part Number:

Subscription Initiation


1 user for 1 year


8 users for 1 year

Subscription Extension


1 user for +1 year


8 users for +1 year

Agent-IC is a mobile app that implements a fully-featured mobile intercom client on iOS or Android devices. The app securely connects to any network accessible to LQ Series devices, allowing access to 24 intercom channels. Each LQ device serves as a versatile base station and supports multi-channel connection to wired analog partyline (Encore), digital partyline (HelixNet), 4-wire or matrix (Eclipse HX) systems. The app also provides local cross-point level control and notification functions.


Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase.

iOS Devices:

Android Devices:

Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.

Technical Specifications

Platforms Supported

Designed to operate on all smartphone and tablet devices
iOS Version: 8.0 or higher
LQ Series Version: 4.0 or higher

Designed to operate on the latest smartphone and tablet devices.
Download the free app from Google Playstore to test specific make and model.
Android Version: 5.0 or higher
LQ Series Version: 4.0 or higher

Keys Per Page

Auto-adjusts number of keys shown based on the specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 24+ Reply Keys (iPad Pro)

Channels/Keys: Up to 24 Keys + 1 Reply Key
Max Roles per LQ Device: 100
Max User Accounts per LQ Device: 50
Max Agent-IC Clients per LQ Device: 8
Max Agent-IC Clients per LQ Linked Set : 48

Audio (LQ Mode)

Audio Codec: Opus
Silence Suppression: Optional
Data Bandwidth without Silence Suppression: <110kb/s
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: LQ Partyline/Conference

Audio (LQ/HelixNet Mode)

Audio Codec: Wavepak
Silence Suppression: Optional
Nominal Data Bandwidth: 300kb/s (increases with each source)
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: LQ Partyline/Conference


Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: Variable
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model


Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support
International Character Set
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements Software Requirements
LQ Series Devices (all models) LQ Series v4.0 or higher
iOS Device
(iPad, iPhone, iPod, iWatch)
iOS 8.0 or higher
Android Device
(tablets, smartphones, smartwatch)
Android 5.0 or higher
Download Agent-IC App from Apple Store
Download Agent-IC App from Google Store
Agent-IC client licenses for LQ Series available from Clear-Com

Associated Products

WordPress Lightbox Plugin