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Details

  • Fully-featured mobile intercom client for LQ devices
  • Connects to Encore, HelixNet and 4-wire intercom systems via  LQ devices
  • i-Fi, 3G, 4G, LTE network  compatible
  • Up to 48 clients with a network of local and remote LQ devices
  • Pre-configured user accounts with floating license allocation
  • Unique channel configuration for each Agent-IC client
  • Configurable channel access for talk, listen, call signaling and channel events
  • Free app download via Apple iTunes or App Store and Google Playstore
  • Operates on devices running iOS 9.0* or higher and Android 7.1* and higher
  • Supports companion app which runs Android smartwatches
  • Supports wired and Bluetooth headset devices
  • Password access

Item Code

Perpetual License

AGENT-IC-LQ: 1 user

AGENT-IC8-LQ: 8 users

Permanent license for major version of Agent-IC

Subscription Initiation

A-IC-LQ-1Y: 1 user for 1 year

A-IC-LQ8-1Y: 8 users for 1 year

Subscription Extension

A-IC-LQ-ADD1Y: 1 user for +1 year

A-IC-LQ8-ADD1Y: 8 users for +1 year

Technical
Specifications

Platforms Supported

iOS: Designed to operate on all smartphone and tablet devices

iOS Version: 9.0 or higher

LQ Series Version: 4.0 or higher

Android: Designed to operate on the latest smartphone and tablet devices. Download the free app from Google Playstore to test specific make and model.

Android Version: 7.1 or higher

LQ Series Version: 4.0 or higher

 
Keys Per Page

Auto-adjusts number of keys shown based on the specific device screen size and resolution.

Range: 4+ Reply Keys (smaller smartphones) to 24+ Reply Keys (iPad Pro)

Channels/Keys: Up to 24 Keys + 1 Reply Key

Max Roles per LQ Device: 100

Max User Accounts per LQ Device: 50

Max Agent-IC Clients per LQ Device: 8

Max Agent-IC Clients per LQ Linked Set : 48

 
Audio (LQ Mode)

Audio Codec: Opus

Silence Suppression: Optional

Data Bandwidth without Silence Suppression: <110kb/s

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: LQ Partyline/Conference

 
Audio (LQ/HelixNet Mode)

Audio Codec: Wavepak

Silence Suppression: Optional

Nominal Data Bandwidth: 300kb/s (increases with each source)

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: LQ Partyline/Conference

Network

Type: Wi-Fi, 3G, 4G, LTE (as available on device)

IP Bandwidth: Variable

Silence Suppression: Optional

Ports Required: 1

Port Number: Default 6001 (configurable)

DNS Support: Yes

Minimum Latency: Varies depending on device make and model

 
Miscellaneous

Bluetooth Headset Support: Yes

Speakerphone Mode: Yes

Background Operation: Yes

Presence Indication: Yes, for other Agent-IC clients

Call Signaling: Yes Reply Key Support International Character Set Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements Software Requirements
LQ Series Devices (all models) LQ Series v4.0 or higher
iOS Device (iPad, iPhone, iPod, iWatch) iOS 9.0 or higher
Android Device (tablets, smartphones, smartwatch) Android 7.1 or higher

Download Agent-IC App from Apple Store

Download Agent-IC App from Google Store

Agent-IC client licenses for LQ Series available from Clear-Com

Associated
Products

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started?

Our team of communications professionals are here to support your project. Contact us today to start designing your custom intercom solution.

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