Agent-IC Mobile App for LQ Series

Mobile App for Remote Intercom Access

Turns smartphone or tablet devices and select wearables into fully-featured mobile user panels

Connects over Wi-Fi, 3G, 4G and LTE networks

Up to 48 clients with a network of local and remote LQ devices

Pre-configured user accounts with floating license allocation

Unique channel configuration for each Agent-IC client

Free app download via Apple iTunes or App Store for iOS devices or via Google Playstore for Android devices

Version 8.0 or higher for iOS; Version 5.0 or higher, including select wearables for Android

NOTE

Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.

Technical Specifications

Platforms Supported

iOS:
Designed to operate on all smartphone and tablet devices
iOS Version: 8.0 or higher
LQ Series Version: 4.0 or higher

Android:
Designed to operate on the latest smartphone and tablet devices.
Download the free app from Google Playstore to test specific make and model.
Android Version: 5.0 or higher
LQ Series Version: 4.0 or higher

Keys Per Page

Auto-adjusts to specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 24+ Reply Keys (iPad Pro)

Channels/Keys: Up to 24 Keys + 1 Reply Key
Max Roles per LQ Device: 100
Max User Accounts per LQ Device: >200
Max Agent-IC Clients per LQ Device: 8
Max Agent-IC Clients per LQ Linked Set : 48

Audio (LQ Mode)

Audio Codec: Opus
Silence Suppression: Optional
Data Bandwidth without Silence Suppression: <110kb/s
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: LQ Partyline/Conference

Audio (LQ/HelixNet Mode)

Audio Codec: Wavepak
Silence Suppression: Optional
Nominal Data Bandwidth: 300kb/s (increases with each source)
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: LQ Partyline/Conference

Network

Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: Variable
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model

Miscellaneous

Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support
International Character Set
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements	Software Requirements
LQ Series Devices (all models)	LQ Series v4.0 or higher
iOS Device (iPad, iPhone, iPod, iWatch)	iOS 8.0 or higher
Android Device (tablets, smartphones, smartwatch)	Android 5.0 or higher
Download Agent-IC App from Apple Store Download Agent-IC App from Google Store
Agent-IC client licenses for LQ Series available from Clear-Com

Features and/or Benefits

Intuitive User Interface

Easy-to-use interface is designed to be consistent with other user panels, such as V-Series. It is configured similar to a dedicated intercom panel, which enables users to monitor and/or contribute to assigned matrix resources. The convenient “Swipe-to-Latch” gesture is easy to use and avoids inadvertent key latching. The large Talk and Listen keys allows easy readability and functionality on smaller devices, such as on smart phones. All keys include an individual mix level control.

Fully-Featured Intercom

Users can access pages of six keys on phone devices and up to 15 on tablets. The mobile app is fully-featured with intercom capabilities: point to point calling, point to multi-point group calling, partyline, PTT, local cross-point audio level control and notifications.

Associated Products