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Agent-IC Mobile App for Eclipse HX

Agent-IC® is a mobile app for Eclipse® HX matrix and LQ®  Series devices providing remote intercom access from tablets, smartphones or smartwatches over wireless networks.

TRY IT FIRST! Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase.

iOS Devices: https://apps.apple.com/us/app/clear-com-agent-ic/id962531207

Android Devices: https://play.google.com/store/apps/details?id=com.clearcom.mobile.ccpanel&hl=en

Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.

New Release: Version 2.5 allows up to 24 keys on I-Pad devices with a screen size larger than 10" - these models are noted below:

  • iPad Pro (10.5 inch & 12.9 inch versions)
  • iPad Air  3rd Generation
  • iPad 7th Generation

Details

  • Turns smartphone or tablet devices and select wearables into fully-featured mobile user panels
  • Connects over Wi-Fi, 3G, 4G and LTE networks
  • Up to 32 clients on a single IVC-32-HX interface card
  • Up to 64 clients on a single E-IPA-HX interface card
  • No external server required
  • Password controlled access to Eclipse HX system with secure audio encryption
  • Agent-IC licenses allocated on demand by matrix using a floating licensing scheme
  • Free app download via Apple iTunes or App Store for iOS devices or via Google Playstore for Android devices
  • Version 9.0 or higher for iOS; Version 7.1 or higher, including select wearables for Android

Item Code

Perpetual License AGENT-IC-HX: 1 user

AGENT-IC8-HX: 8 users

Permanent license for major version of Agent-IC

Subscription Initiation

A-IC-HX-1Y: 1 user for 1 year

A-IC-HX8-1Y: 8 users for 1 year

Subscription Extension

A-IC-HX-ADD1Y: 1 user for +1 year

A-IC-HX8-ADD1Y: 8 users for +1 year

Technical
Specifications

Platforms Supported

iOS: Designed to operate on all smartphone and tablet devices

iOS Version: 9.0 or higher

EHX Version: 8.5 or higher

Android: Designed to operate on the latest smartphone and tablet devices. Download the free app from Google Playstore to test specific make and model.

Android Version: 7.1 or higher

EHX Version: 8.5 or higher

Keys Per Page

Auto-adjusts number of keys shown based on the specific device screen size and resolution.

Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)

Audio

Audio Codec: G.722 (7.4 K/Hz audio bandwidth)

Audio Encryption: AES-128

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.

Network

Type: Wi-Fi, 3G, 4G, LTE (as available on device)

IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)

Silence Suppression: Optional

Ports Required: 1

Port Number: Default 6001 (configurable)

DNS Support: Yes

Minimum Latency: Varies depending on device make and model

Miscellaneous

Bluetooth Headset Support: Yes

Speakerphone Mode: Yes

Background Operation: Yes

Presence Indication: Yes, for other Agent-IC clients

Call Signaling: Yes

Reply Key Support International Character Set Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements Software Requirements
Eclipse HX System Frame: - Eclipse HX-Delta - Eclipse HX-Median - Eclipse HX-Omega EHX v8.5 or higher
IVC-32-HX Card EHX v8.5 or higher
iOS Device (iPad, iPhone, iPod, iWatch) iOS 9.0 or higher
Android Device (tablets, smartphones, smartwatch) Android 7.1 or higher

Download Agent-IC App from Apple Store

Download Agent-IC App from Google Store
Need to provide host Eclipse HX Dongle ID (Hardware ID) with order

Associated
Products

Eclipse HX-Delta

Compact 3RU Card Frame (with up to 256 Ports).

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EHX Configuration Software

The Windows-based EHX configuration software configures and controls the operation of one or more Eclipse HX matrices. EHX can both download and upload system configurations to a target Eclipse HX matrix for either offline editing or live changes. EHX v13.1 EHX 13.1 will include NMOS IS-04 and IS-05. IS-04 provides the Discovery and Registration of devices on a network, while IS-05 handles the device connection and management. This release also includes the addition of Roles Session Workflow. Roles Workflow allows audio engineers to configure a specific keyset to an individual who may utilize multiple intercom devices. Regardless of the device the individual logs in on, team members can reach the user using the specified key. 

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E-IPA-HX

E-IPA-HX Interface Card.

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Agent-IC Mobile App for LQ Series

Agent-IC is a mobile app that implements a fully-featured mobile intercom client on iOS or Android devices. The app securely connects to any network accessible to LQ Series devices, allowing access to 24 intercom channels. Each LQ device serves as a versatile base station and supports multi-channel connection to wired analog partyline (Encore), digital partyline (HelixNet), 4-wire or matrix (Eclipse HX) systems. The app also provides local cross-point level control and notification functions. TRY IT FIRST! Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase. iOS Devices: https://apps.apple.com/us/app/clear-com-agent-ic/id962531207 Android Devices: https://play.google.com/store/apps/details?id=com.clearcom.mobile.ccpanel&hl=en Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.

Read More trending_flat

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