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Agent-IC Mobile App for Eclipse HX
Clear-Com Marketing
/ Categories: Products, Agent-IC Mobile App, Agent-IC for Eclipse HX, Eclipse HX Digital Matrix System, Mobile Apps, Gen-IC, Mobile Apps

Agent-IC Mobile App for Eclipse HX

Mobile App for Remote Intercom Access

  • Turns smartphone or tablet devices and select wearables into fully-featured mobile user panels
  • Connects over Wi-Fi, 3G, 4G and LTE networks
  • Up to 32 clients on a single IVC-32-HX interface card
  • Up to 64 clients on a single E-IPA-HX interface card
  • No external server required
  • Password controlled access to Eclipse HX system with secure audio encryption
  • Agent-IC licenses allocated on demand by matrix using a floating licensing scheme
  • Free app download via Apple iTunes or App Store for iOS devices or via Google Playstore for Android devices
  • Version 9.0 or higher for iOS; Version 7.1 or higher, including select wearables for Android
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Item Code

Perpetual License AGENT-IC-HX: 1 user

AGENT-IC8-HX: 8 users

Permanent license for major version of Agent-IC

Subscription Initiation

A-IC-HX-1Y: 1 user for 1 year

A-IC-HX8-1Y: 8 users for 1 year

Subscription Extension

A-IC-HX-ADD1Y: 1 user for +1 year

A-IC-HX8-ADD1Y: 8 users for +1 year

Technical Specifications Left
Platforms Supported

iOS: Designed to operate on all smartphone and tablet devices

iOS Version: 9.0 or higher

EHX Version: 8.5 or higher

Android: Designed to operate on the latest smartphone and tablet devices. Download the free app from Google Playstore to test specific make and model.

Android Version: 7.1 or higher

EHX Version: 8.5 or higher

Keys Per Page

Auto-adjusts number of keys shown based on the specific device screen size and resolution.

Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)

Audio

Audio Codec: G.722 (7.4 K/Hz audio bandwidth)

Audio Encryption: AES-128

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.

Network

Type: Wi-Fi, 3G, 4G, LTE (as available on device)

IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)

Silence Suppression: Optional

Ports Required: 1

Port Number: Default 6001 (configurable)

DNS Support: Yes

Minimum Latency: Varies depending on device make and model

Technical Specifications Right
Miscellaneous

Bluetooth Headset Support: Yes

Speakerphone Mode: Yes

Background Operation: Yes

Presence Indication: Yes, for other Agent-IC clients

Call Signaling: Yes

Reply Key Support International Character Set Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements Software Requirements
Eclipse HX System Frame: - Eclipse HX-Delta - Eclipse HX-Median - Eclipse HX-Omega EHX v8.5 or higher
IVC-32-HX Card EHX v8.5 or higher
iOS Device (iPad, iPhone, iPod, iWatch) iOS 9.0 or higher
Android Device (tablets, smartphones, smartwatch) Android 7.1 or higher

Download Agent-IC App from Apple Store

Download Agent-IC App from Google Store
Need to provide host Eclipse HX Dongle ID (Hardware ID) with order
Mark as DiscontinuedNo
Rank9999
IsActiveTest
Video Title OneArcadia Central Station with HelixNet Integration Instructional Video
Video ID OneLZH7T0eEf6U

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Why Choose Station-IC?

Efficient Operation for Multitasking

Station-IC’s ergonomic, easy-to-use interface is designed for familiarity and consistency with other user stations. Station-IC’s large Talk and Listen buttons with individual level control allow operation with mouse and touchscreens. The window can be scaled to fit the screen and shows input and output audio meters. Station-IC’s always-on-top compact mode keeps favorite intercom keys in the smallest window, while working on other applications. Favorite keys can be designated by the user, without administrator involvement, ensuring notifications of incoming calls and Eclipse reply / LQ call keys are always visible.

Robust Technological Foundation

Station-IC uses mission specific audio codecs designed to operate over LAN, WAN and Internet network connections of various quality. Clear-Com’s legendary IP connectivity, drastically minimizes efforts required for network management and routing. Station-IC connects to the host Eclipse HX matrix via the E-IPA/IVC-32 card or to any LQ series Interface device with available capacity.

Event and Subscription License Options

Station-IC is licensed per computer using either Event or Subscription licenses. Event licenses enable effortless licensing for one week or one month duration from the time of first connection and are ideal for short-term surge capacity and rental applications while Subscription licenses are for ongoing requirements at the lowest daily cost. Subscription license expiration is clearly displayed to users in the last month of the subscription. Licenses can load multiple subscription extensions on a single computer for extended duration. License Tickets allow license owners to retrieve and transfer subscription licenses.

Integrates into any Intercom System

Station-IC fully integrates into Eclipse systems with available IP port capacity while LQ offers Channel based routing with a wide variety of LQ interfaces allowing Station-IC to connect to Clear-Com’s Encore Partyline systems, TW Partyline, HelixNet, Two-Way radios, SIP telephone lines and to any other intercom system via four-wire.

Small Budget Production with Partyline and Wireless

For many smaller production facilities, wireless communication or additional endpoint positions are typically out of reach as many systems can be difficult to fit into a finite budget. But with some device creativity, schools, small churches and theatres can put together a wireless system that will greatly enhance their capability to manage their productions. A set of analog wired positions, a Windows or MacOS computer combined with an Android or iOS mobile devices gives anyone a viable wireless system. Featured Products: Station-IC for LQ Series Agent-IC for LQ Series LQ-2W2 RS-703

View Diagram

Communication for Stadium Operations

The Eclipse HX-Delta matrix frame carries point-to-point communication over network gigabit switches to individual panels at static positions. The LQ Series IP interface extends communication to 3rd party communication devices like IP phones and two-way radios. The E-IPA network card also allows for eight licenses each of the Agent-IC mobile app and the Station-IC desktop client. Agent-IC works on any iOS or leading Android device – it gives users a multi-channel virtual panel that can take a signal from Wi-Fi, LTE and 3G transmitters. Station-IC functions on any device running Windows or MacOS. The addition of FreeSpeak Edge to the system allows for mobile staff to communicate from anywhere in the arena. Featured Products: Station-IC for LQ Series Agent-IC for LQ Series Eclipse-HX Delta

View Diagram