Mobile App for Remote Intercom Access
Perpetual License
AGENT-IC-HX:
1 user
AGENT-IC8-HX:
8 users
Permanent license for major version of Agent-IC
Subscription Initiation
A-IC-HX-1Y:
1 user for 1 year
A-IC-HX8-1Y:
8 users for 1 year
Subscription Extension
A-IC-HX-ADD1Y:
1 user for +1 year
A-IC-HX8-ADD1Y:
8 users for +1 year
Agent-IC is a downloadable app that provides Eclipse HX administrators the option of having a fully-featured mobile user station on iOS and Android devices. Each Agent-IC Client’s access is managed by the central administration control within the Eclipse HX EHX Software. The system supports user login and audio encryption for a secure and private interface with Eclipse HX. Agent-IC supports one-to-one, one-to-many, partyline, ISO and IFB communication. The app also supports local cross-point level control and notification functions.
TRY IT FIRST!
Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase.
iOS Devices: https://apps.apple.com/us/app/clear-com-agent-ic/id962531207
Android Devices: https://play.google.com/store/apps/details?id=com.clearcom.mobile.ccpanel&hl=en
Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.
New Release:
Version 2.5 allows up to 24 keys on I-Pad devices with a screen size larger than 10″ – these models are noted below:
iOS: Designed for Apple iOS devices and approved peripherals
iOS Version: 9.0 or higher
EHX Version: 8.5 or higher
Android:
Designed to operate on the latest smartphone and tablet devices.
Download the free app from Google Playstore to test specific make and model.
Android Version: 7.1 or higher
EHX Version: 8.5 or higher
Auto-adjusts number of keys shown based on the specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)
Audio Codec: G.722 (7.4 K/Hz audio bandwidth)
Audio Encryption: AES-128
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.
Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model
Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support
International Character Set
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana
| Hardware Requirements | Software Requirements |
|---|---|
| Eclipse HX System Frame: – Eclipse HX-Delta – Eclipse HX-Median – Eclipse HX-Omega |
EHX v8.5 or higher |
| IVC-32-HX Card | EHX v8.5 or higher |
| E-IPA-HX Card | EHX v10 or higher |
| iOS Device (iPad, iPhone, iPod, iWatch) |
iOS 9.0 or higher |
| Android Device (tablets, smartphones, smartwatch) |
Android 7.1 or higher |
| Download Agent-IC App from Apple Store Download Agent-IC App from Google Store |
|
| Need to provide host Eclipse HX Dongle ID (Hardware ID) with order | |
Slots for 2 CPU cards,
Online and offline configuration changes
E-IPA Card Available in 16,
Turns smartphone or tablet devices
For: Eclipse HX To: Windows
