Mobile App for Remote Intercom Access
1 user for 1 year
8 users for 1 year
1 user for +1 year
8 users for +1 year
Agent-IC is a downloadable app that provides Eclipse HX administrators the option of having a fully-featured mobile user station on iOS and Android devices. Each Agent-IC Client’s access is managed by the central administration control within the Eclipse HX EHX Software. The system supports user login and audio encryption for a secure and private interface with Eclipse HX. Agent-IC supports one-to-one, one-to-many, partyline, ISO and IFB communication. The app also supports local cross-point level control and notification functions.
TRY IT FIRST!
Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase.
Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.
Version 2.5 allows up to 24 keys on I-Pad devices with a screen size larger than 10″ – these models are noted below:
iOS: Designed to operate on all smartphone and tablet devices
iOS Version: 8.0 or higher
EHX Version: 8.5 or higher
Designed to operate on the latest smartphone and tablet devices.
Download the free app from Google Playstore to test specific make and model.
Android Version: 5.0 or higher
EHX Version: 8.5 or higher
Auto-adjusts number of keys shown based on the specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)
Audio Codec: G.722 (7.4 K/Hz audio bandwidth)
Audio Encryption: AES-128
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.
Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model
Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support
International Character Set
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana
|Hardware Requirements||Software Requirements|
|Eclipse HX System Frame:
– Eclipse HX-Delta
– Eclipse HX-Median
– Eclipse HX-Omega
|EHX v8.5 or higher|
|IVC-32-HX Card||EHX v8.5 or higher|
|E-IPA-HX Card||EHX v10 or higher|
(iPad, iPhone, iPod, iWatch)
|iOS 8.0 or higher|
(tablets, smartphones, smartwatch)
|Android 5.0 or higher|
|Download Agent-IC App from Apple Store
Download Agent-IC App from Google Store
|Need to provide host Eclipse HX Dongle ID (Hardware ID) with order|